Frequently Asked Questions

Is BAU licensed and insured?

A. Yes, we can provide insurance documentation, and you can look up our license #867128 on the Contractors State License Board website.

Does BAU work on foundations every day?

A. Yes, BAU specializes in lifting, stabilizing and rebuilding foundations. We primarily work on foundations every day. Other services we provide are concrete flatwork, concrete lifting and drainage.

Does your foundation underpinning solution come with a warranty?

A. Yes, we have manufacturer warranties that are transferable between homeowners.

How long has your manufacturer been in business?

A. Our manufacturer (Groundworks Supply Chain) has been in business since 2017, and they provide our warranties.

Does BAU use galvanized products?

A. Yes, our manufacturer (Groundworks Supply Chain) galvanizes all steel products they send us. Pipe piles are galvanized inside and out, and brackets are hot dipped galvanized. We are one of the only manufacturers to do this and it’s VERY important so the piers do not rust and deteriorate over time

Will interior and/or exterior cracks develop during lifting and stabilizing of my home?

A. Always expect some sort of cracking of your home. Cosmetic cracks may develop depending on when your home was built, how long your home has been settling, how much settlement your home is experiencing, how much our lifting goal is and how much previous work has been done to the home. We synchronize our lifting of the piers and jacks to minimize stress. Most of the cracks occur in the same places that exist from the settlement

Does BAU sub-contract concrete work?

A. BAU will rarely sub-contract out concrete work. Our concrete workers are BAU employees who can perform all types of concrete services.

Does BAU have a pier depth clause?

A. BAU does not charge per foot in most areas of Northern California. Ask your estimator if there is a depth clause in your area.

Does BAU include Permit and Engineering cost in proposals?

A. YES, we include all permit and engineering costs in our proposals.

We have in-house, Licensed Civil Engineers who calculate, design and stamp all plans and submit for permits.

Can BAU provide references?

A. Yes, BAU can provide references upon request. Most customers prefer to visit websites such as Yelp, BBB, CSLB, Home Advisor, Angies List, Neighborhood Nextdoor App or other foundation repair review platforms.